return policy

Return & Refund Policy

You may request a return within 7 days of receiving your order.

· The item must be unused and in its original condition

· All original tags, packaging, and accessories must be intact

· The product box seal must be completely unopened and unbroken

· A receipt or proof of purchase is required

· For hygiene and quality assurance reasons, products are not eligible for return or refund if the box seal is broken, cut, tampered with, or opened.

· Any item returned in a used, damaged, or opened condition may be rejected.

· To initiate a return, email us at uzaird65@gmail.com with your order details.

Once your return request is approved:

· We’ll share return instructions

· A prepaid return label (if applicable)

· Packing guidelines for safe return shipping

· Please note: Returns sent without prior approval cannot be accepted.

· Once we receive and inspect your returned item, we’ll notify you via email regarding the approval status of your refund.

If approved:

· Refunds are initiated within 2–3 working days

· The amount is credited back to your original payment method

· Banks/payment providers may take up to 10 business days to process the refund

· If you haven’t received your refund after 15 business days, please contact us at uzaird65@gmail.com .

If you receive a damaged, defective, or incorrect product, please email us immediately with:

· Your order number

· Photos/videos of the issue

· Packaging images

· We’ll review the issue and arrange a suitable resolution as quickly as possible.

· Need a replacement for a different size or received a defective product?

· Email uzaird65@gmail.com with your order details.

Once approved:

· Replacement orders are dispatched within 2–3 business days

· Delivery usually takes 2–7 business days after dispatch

· Tracking details will be shared via email

For any questions regarding returns, refunds, or replacements, feel free to contact us anytime at uzaird65@gmail.com.com.